Contact Avis
We're here to help
Our friendly team is happy to help with all queries regarding your rental and your rental car.Please quote your rental agreement or reservation number when you contact us, so that we can recall details of your rental on our system.
Before your journey
Reservations
Monday to Friday
9am – 5pm
During your journey
Queries during the rental period should be referred to the hire station where you picked up your vehicle.
24-Hour Breakdown Assistance
+41 (0) 44 200 60 13
After your journey
Invoice queries
+41 (0) 448 09 19 01
Customer Services
9am - 5pm
Monday to Friday+41 (0) 448 09 18 18
Avis Preferred
For questions about your profile and rewards
+41 (0) 800 22 44 00
Other enquiries
Careers
+49 (0) 6171 681 351
Avis Budget Autovermietung GmbH & Co. KG
Zimmersmühlenweg 21
61437 Oberursel
GermanyAvis press and PR office
+49 69 17 53 71-034
Global Communication Experts GmbH
Data protection representative
Fax: +49 (0) 69 9043 7974
AGOR AG
Hanauer Landstraße 151 - 153
60314 Frankfurt am Main
GermanyBusiness customer queries
+41 (0) 41 56 700 18
Used car sales
+41 (0) 44 809 18 34
Get in touch by post
- Avis Budget Autovermietung AG
Hofwiesenstrasse 36
8153 Rümlang